+44
(0)20 8747 9381 
EmailFrequently
asked questions
A: You are invoiced in advance for an annual subscription. UK subscribers are invoiced in Sterling. All non-UK subscribers are invoiced in Euros.
A: The terms are 30 days from the date of the invoice.
A: Yes. It is sent to you as an Acrobat PDF, when the free trial starts and contains useful information on the service, related links and reading material, the layout of the notices and what each field and notice type represents.
A: As often as you like. There is no charge for this.
A: Yes, we will design the special search for you and examine the notices found by this on a daily basis. Ones that are relevant will be forwarded to you. There is no additional charge for this activity.
A: By e-mail. You automatically receive an html e-mail summary of the TED Alerts matching your profile. This can be changed by the user to PDF or RTF as the default if preferred. In it the search criteria are marked up in red, facilitating your understanding of why you received them. There is a back up fax facility should your e-mail be down.
A: The search can be reviewed at your request. Euro-Bid Watch recommends a review at least once a year. This is conducted free of charge.
A: Yes you can cancel at any time during the 30 days free trial and your initial invoice will be waived. Thereafter you may cancel at any time and the service will be terminated at the end of the 12 month period in which you started.
A: Yes. If you cancel within 30 days of signing up you won’t be charged a thing. Refunds cannot be issued once your initial 30 day free trial has finished. Please note only new accounts are eligible for the 30-day free trial; upgrades in a subscription plan do not qualify.
A: Simply by clicking on the ‘Get Full Text?’ link. You will be prompted to enter a default password which will already have been sent from us and then select the format, i.e. HTML, RTF, PDF or Text, for your ‘full text’ document, which is then emailed or faxed immediately.
A: The TED Alert service will be activated shortly after receipt of the 30-day free trial application. If you do not cancel within 30 days of activation, you are obliged to pay your invoice within 30 days. Under the terms of the Late Payment of Commercial Debts (Interest) Act, Euro-Bid Watch LLP reserves the right to charge 8% above the prevailing Bank of England base rate of interest for outstanding debts on a daily basis and to deactivate the service in extreme cases. This incurs a £25 / €30 reconnection fee.
A: We accept payments by cheque, BACS, CHAPS, Internet Banking and SWIFT in Euros and Sterling but will only accept cheques in Euros if drawn on a UK bank account. We accept Purchase Orders.
A: One year running in perpetuity until you cancel it.
Euro-Bid Watch LLP accepts no responsibility for any information published or for notices missed, whether through omissions in the Client’s Intelligent Search Profile or where the OPOCE has incorrectly coded data onto TED. This Agreement is to be governed and interpreted by English law and the English courts.